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Everyone has their own definition of “local.” Whether you’re the U.S. Dept of Agriculture, a local farmer, or McDonalds, there’s no technical or even generally understood use of what "local" means. Because of that, we believe our role in helping everyone Eat Local is by empowering you to decide exactly what that means and order accordingly. We do this by:
- Connecting local residents with their small, hyper local farming neighbors (the ones typically at farmers markets) through the additional outlet of home delivery
- Inform you about the “food miles” of every product based on the distance from the Space Needle: 50 miles, 200 miles (most of WA), or Regional (Cascadia).
Each week, we coordinate with hyper-local farmers first—we hear what’s in their fields and center our suggestions and offerings based on what’s ready for harvest. We then look to farmers in the Puget Sound, Washington, and Regional (Cascadia). Then if we need some offerings to keep up our variety (e.g. winter months), then we’ll look to our local distribution partners to see what we can source from out of the area (typically California).
We offer non-local and seasonal items because all but a very select few people will still eat cucumbers in January and apples in July. By adding the convenience of making local and grocery items available, it ensures that more people can buy local first when an item is available.
While most companies see listing the name as sufficient, our mission is for you to build a connection with our local farming neighbors. This means our goal is that every local farm has a profile that tells you the farm story and key facts about that farm.
Plain and simple: everyone has a different definition of ripe. Some want their bananas a little green, others like pure yellow, and still others think there should be a few spots on it. Because of this, we try and deliver items when there’s still some ripening to be done so you can have it fit what you prefer.
Additionally, to only deliver perfectly ripe fruit would mean lots of food waste. We’d have to go through countless boxes and each peach would have to be touched numerous times and each time it increases the chance for it to become bruised and undeliverable. This would increase food waste and the cost to you.
However, if you ever get something overripe and aren’t satisfied with it, send us an email and we’re happy to refund you the amount and give you a little extra credit to our store for the inconvenience.
Beyond that, our goal is to take it further than organic and
Absolutely! You can wait for the weekly email on Friday announcing the market is open and start from scratch or start with some suggestions by subscribing to a box. We recommend signing up for a customizable box so that you can start with what’s on farmers harvest schedule. You’ll know that it’s ripe and you’ll get a first claim on limited items that are unique, early season, or just so awesome they’re hard to get your hands on some. Once you see what’s suggested for you on Fridays, you can add, remove, or customize however it fits your upcoming schedule for the week. You've got until Sunday 12pm.
If you're not 100% satisfied with your purchase, please contact us right away. If it's due to spoiled items, email us a picture so that we can better understand how to improve for the future. It'll happen and we want to improve! We'll most commonly issue a credit to your account to use for future deliveries but will happily issue a refund if that's what you prefer.
Should this happen with an item you have requested, we'll do our best to fulfill the order from another local farm. In the event we can't find a local farm, we'll fulfill the order from a farm further away because we are equally committed to reliability as we are to sourcing as local as possible. If none of these solutions are available, we'll promptly refund you.
For small, local farms, they harvest to order (and some of the big farms too!). So your romaine lettuce and the pint of strawberries this week is will be harvested on Monday so that it's as fresh as possible.
To get it from the field to doorstep takes washing, transportation, sorting, etc. To keep our farmers in the field, we try and consolidate delivery trips. This means we need a few days to get all the logistics sorted. It's a balance between convenience and local/fresh, and we think this schedule makes things nicely centered between the two.
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the http://www.pacificcoastharvest.com website operated by Dinner Table Ideas, LLC ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance of the delivery of produce, as noted in our refund policy. Subscriptions may be cancelled at any time prior to the cancellation time frame depending on your delivery day and noted in your account.
Bottom line: We respect your privacy. We're internet users as well and wouldn't do anything that our grandma wouldn't understand. We use your Personal Information only for providing our service and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Now for the details...
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information"). While the nature of our business requires us to obtain personal information from you, we will never knowingly sell, rent, loan, or provide that information to any third party (except the financial institution that processes your payment) without your specific consent. Pacific Coast Harvest is dedicated to protecting your information and fully complying with the requirements of the law.
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we think you'd find interesting or appealing.
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Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.